Platform · Features

Every feature, in depth. No demo theater.

LiveLOADS is built for the two people who own freight: the finance lead who signs, and the coordinator who runs the desk. Here's everything the platform does — grouped by which of them it gives the most back to.

For finance

Control, before the money is spent.

Every feature in this group answers the same question from a different angle: how do we know that's right?

Rate benchmarks

Per-lane, per-mode benchmarks for your top freight — what a fair rate was last quarter, pullable in under two minutes. Before the annual increase lands, not after.

  • Benchmarks tied to your actual lanes: origin, destination, mode, equipment
  • Compared against what shippers on comparable freight actually paid
  • Visible at the moment of decision — quoting and renewal, not just month-end
Measured

In under 2 minutesHow long it takes to pull a lane benchmark — versus the email thread it replaces.

Carrier scorecards

On-time percentage, cost per lane, claims — one carrier at a time, on one screen. Annual rate increases stop passing through unchallenged when the scorecard exists.

  • Every carrier you use, scored on the dimensions that affect your freight
  • Time-based views: the trend matters more than the snapshot
  • Exportable for the renewal meeting — walk in with the record, not a feeling
The shift

"That's the market" → a numberWhat carrier conversations become when the scorecard is on the table.

Automatic audit trail

Every quote, tender, rate confirmation, POD, and invoice — captured as the work happens and filed to one record. Finance verifies freight spend without asking the desk for a single email.

  • Nothing to compile: the record builds itself from the workflow
  • Every figure links to its document — no orphan numbers
  • Covers the software's actions too, once AI features ship
Replaces

Email archaeologyThe month-end exercise of rebuilding the record from inboxes and phone logs.

Invoice match

Quoted rate versus billed rate, flagged line by line — line-haul, fuel surcharge, and every accessorial. Detention without an arrival time gets a question before it becomes a write-off.

  • Every invoice checked against its rate confirmation automatically
  • Accessorials validated against the shipment record: liftgate at a docked warehouse, detention without a timestamp
  • Flags routed for approval — the software asks before it challenges
Where it bites

AccessorialsDetention, re-delivery, TONU — the fees that survive on missing records. See the fee guide.

EDI & API integration

Connected to the systems freight data already lives in — in both directions. Tender out, invoice in, no re-keying in between. QuickBooks is integrated today; EDI and APIs cover the rest of the landscape.

  • QuickBooks — connected today: freight invoices, payables, and cost centres flow straight into the books without an export step
  • EDI: the industry-standard documents carriers and 3PLs already speak — 204 tenders out, 214 status in, 210 invoices back
  • APIs: real-time, both directions, for modern TMS and ERP stacks — data moves as it happens, not in nightly batches
  • Your ERP: if it has an interface, we connect to it — ask about your specific system in the meeting
Already live

QuickBooksIntegrated today. Invoices to payables to cost centres, without the 5 pm re-keying.

For the freight desk

Relief, starting Monday morning.

Every feature in this group gives hours back to the person running freight — usually the person with the fewest spare hours in the building.

Quoting

Rates from your own carriers in one view. No more re-keying quotes between inboxes and spreadsheets — and every quote lands in the history you'll benchmark against later.

  • One request to every applicable carrier, responses in one place
  • Quotes compared against your own history for that lane before you accept
  • Your up-charge applied with the benchmark behind it — margin you set, on data you own
Measured at Kegshare

2 hours → 10 minutesThe quoting cycle, measured over 6+ months live.

Tendering & booking

Tender, book, and confirm in the same flow — with your digital rate card routing automatically to your most trusted partners first. Confirmations file themselves.

  • Rule-based routing: fastest, cheapest, or most reliable — your trade-off, applied consistently
  • Digital rate card keeps tenders at your rates, under your rules
  • Every confirmation captured to the record the moment it happens
Measured at Kegshare

6× faster bookingTender to confirmation, with every document filed automatically.

Carrier paperwork

BOLs, PODs, and insurance certificates collected and filed as the load moves. Nobody chases a document by phone at 4:55 pm — the chasing is the platform's job, with the right tone on the third follow-up.

  • Certificates tracked to expiry — renewals requested before they lapse
  • Documents attached to the shipment, not to an email thread
  • Missing paperwork flagged while the load is still moving, not after it delivers
Measured at Kegshare

35% of manual entry goneAdmin time per load halved: 4 hours to 2.

Tracking

Status on every open load in one place, with the trail kept for the record. Status updates and check-ins go out automatically — the desk answers "where's my shipment?" from a screen, not a phone tree.

  • Every open load visible on one board, carrier-agnostic
  • Automatic customer updates as milestones hit — no one composes the same email twice
  • The full trail stays attached to the shipment for future reference
Replaces

The phone treeCarrier-by-carrier calls to answer a question the record already knows.

For both

The connective tissue.

Features that don't belong to one audience — because the whole point is one record serving both.

Digital rate card

Your negotiated rates, digitized. Tenders go out automatically to your most trusted partners first — at your rates, under your rules.

Quote history

Every quote you've ever run, searchable. Benchmark a new quote against your own history before you accept it — not after.

Margin on your terms

Set your own up-charge on the freight you move, with benchmarks and quote history behind every price. Revenue on your freight, not a broker's cut.

ERP & accounting integration

QuickBooks connected today; EDI (204/214/210) and APIs cover the rest. One number from quote to close, no re-keying between systems. Details above →

You own the data

Every lane, every carrier, every rate — your shipping data on your side of the table. Searchable, benchmarkable, exportable, yours.

Emissions-ready record

Every shipment carries lane, mode, weight, and distance — the inputs Scope 3 reporting needs, already captured. See sustainability.

On the roadmap

Where the platform goes next.

AI

A freight desk that answers its own email

Not a chatbot — software that chases documents, challenges fees with evidence, and answers finance's questions from your record. Guardrails first, then drafts, then action.

Read the AI plan →
Sustainability

Scope 3, without the spreadsheet project

Your audit trail is an emissions ledger. Category 4 and 9 reporting built on the shipment record you already keep — GLEC-aligned, CDP-ready.

Read the approach →
Limited time offer

See the features on your own freight.

The fastest tour isn't a demo — it's the free audit. Twenty minutes on your last 30 days of shipping, then a pilot on two or three of your own lanes. Keep the map either way.

Book your free audit →